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Frequently Asked Questions
What are permanent lights, and how do they work? Permanent lights are professionally installed lighting systems designed to stay on your home year-round. They are energy-efficient LED lights installed discreetly on the soffit or roofline, providing customizable lighting for any occasion or ambiance.
Are the lights noticeable during the day? No, the lights are designed to blend seamlessly with your home's exterior. The wires are meticulously secured to your home, making them nearly invisible during daylight hours.
Can I control the colors and patterns? Yes, the lighting system is fully customizable. You can use our smartphone app to change colors, patterns, and brightness or schedule specific settings for holidays, events, or daily use.
"Must we be home during installation?" Not for our exterior installations. Our professional installation team follows a well-documented design plan, treating your property with the utmost care as if it were their own. They ensure a smooth and efficient installation process. When your family arrives home, you can take all the credit for the beautiful display!
Are permanent lights energy-efficient? Yes, our systems use LED technology, which consumes significantly less energy than traditional lighting, keeping operating costs low.
"This is perfect! How can I get started?" Simple. Give us a call/text at 613-741-2252 or email us at melolovelights@gmail.com. One of our Lighting Design and Decorating Consultants will gladly talk through how we can assist you and help you explore the wide range of possibilities tailored to your needs.
"How long after an Estimate can you go through with the installation?" Most projects can be installed fairly quickly, but the timeline can vary depending on the season. Once you schedule your consultation with the design consultant, they will provide you with a specific date.
"What sets MeloLove Lights apart from other Light Services?" That’s simple! In short, we are lighting specialists, not just light installers, and we utilize commercial-grade lights that are built to last. We don’t use lower-quality products commonly found in big box stores, which can often be unreliable. Here are some key reasons to let us handle your lighting this year: Our team is professional and uniformed, and we carry $5 million in liability insurance. Additionally, our installers are certified in Ladder Safety and Working at Heights.
"What areas do you service?" We focus on the Greater Ottawa Area, which encompasses all of East Ottawa (including Orléans and Navan), the West End (such as Barrhaven and Kanata), Rockcliffe, Glebe, and Gatineau along with nearby areas like Chelsea and Cantley. Depending on the project's size and scope, we always strive to accommodate your needs.
How are the lights installed? Our team professionally installs the lights on the soffit, gutter, or roofline of your home, ensuring a clean and secure fit without damaging your property.
Can the lights be used for other occasions besides holidays? Absolutely! Permanent lighting is versatile and can be used for everyday lighting, parties, security, or any special event.
What is the maintenance requirement? Our systems are designed for durability and require minimal maintenance. If you encounter any issues, we provide support and repair services.
How long do the lights last? The LED lights have a lifespan of up to 50,000 hours, ensuring many years of use when properly maintained.
Is the installation weather-resistant? Yes, our systems are built to withstand various weather conditions, including rain, snow, and extreme temperatures.